policy return
it is possible to return your molli pieces within 15 days from the date of receipt, according to the specific conditions of each region of the world
make a return from France
an item you ordered does not suit you?
you can return it within 15 days from the date it was received.
go to our return portal where you can edit your return slip or go to one of our three Parisian boutiques.
if the product is returned stained, damaged or without its label, we will not be able to issue a full refund and will deduct €10 for dry-cleaning / €20 for repairs / snagging
make a return from the european union
an item you ordered does not suit you?
you can return the order within 15 days from the date of receipt at the following address:
molli boutique
252 boulevard saint germain
75007 paris, france
telephone: 01 43 25 87 91
if the product is returned stained, damaged or without its label, we will not be able to issue a full refund and will deduct €10 for dry-cleaning / €20 for repairs / snagging.
make a return from abroad (outside the european union)
an item you ordered does not suit you?
you can return your order obligatorily with DHL within 15 days from the date of receipt to the following address:
molli boutique
252 boulevard saint germain
75007 paris, france
Telephone: 01 43 25 87 91
if the product is returned stained, damaged or without its label, we will not be able to issue a full refund and will deduct €10 for dry-cleaning / €20 for repairs / snagging.
refund delay
upon receipt of the package, the refund is triggered within 3 working days on the credit card used for the purchase.
exchange a Molli piece
it is not possible to exchange a molli piece.
we advise you to place a new order for the desired piece, then to wait for the reception of your first order and to proceed with a return.